At Elite Extermination, we care about customer satisfaction.
Do you have questions?
Check out our FAQ to see if your question is answered there. If not, reach out to us through our online contact form or by giving us a call.
Do you have reviews from previous customers?
Yes, we receive a lot of glowing comments from our customers. It’s the best proof we can offer that we care about your satisfaction.
We also understand that some of our clients may feel uncomfortable stating publicly that they’ve used an extermination service; that’s why some of the reviews appear without a link to the original comments.
Here are some of the corporate clients we’ve worked with:
Our client’s testimonials
Do you treat all around the outside of my house?
Our goal is to target the pheromones and the active members of an insect colony, as well as their entry points. We don’t apply chemical products indiscriminately; in fact, many companies who do so have to dilute the concentration of their pesticide to save wastage and costs. Unlike them, we focus our treatment on specific areas with a product approved by Health Canada. And if you have a special request or a particular place where you’d like us to spray, we will be happy to do that as well.
How long should I wait before washing my windows after outdoor spraying?
We recommend waiting 24 hours, after which you can wash or rinse your windows with a hose or pressure washer.
Should I continue annual exterior spraying beyond two years?
A preventive treatment helps you avoid unforeseen events and rises in insect populations that we can’t control. An infestation problem can occur even if there is no visible nest on your land. In fact, a colony often originates on a neighbour’s property and migrates to your home.
Following an ant-control treatment, is it normal to still see live ants?
Yes! During the actual pest-control intervention, some ants will be exterminated, but keep in mind that our goal is to eliminate the hidden colony. For that, we need live ants to carry the pesticide to the others at the nest. Our approach and timing are calculated very carefully; if we drown the visible ants in poison, the colony will perceive that there is a problem and evacuate the nest. We don’t want the colony to simply move from one place to another in your home. With our approach, all the ants will eventually die after encountering the pest-control products we apply.
Can I apply a pesticide myself, or should I deal with a pest control service?
There are many ready-to-use pesticides on the market, but by working with a certified extermination specialist, you’re guaranteed that the treatment will be suitable and effective. Elite Extermination technicians can identify the exact kind of insect and carry out a treatment using the correct dosages to solve the problem. For best results, you should work with a professional pest-control exterminator.
Does rain altar the effectiveness of an outdoor spray treatment?
The pesticide we use for outside application in summer is designed to be effective despite rain, and it can even be sprayed during a rainfall. That is because the active part of the product is micro-encapsulated to have a residual effect regardless of weather conditions.
Does the pesticide you use work for all types of ants?
Our Elite Extermination technicians use products that act effectively on all ants. However, it is important to differentiate the species so we can choose the best extermination approach. As an example, the application method we use for carpenter ants isn’t the same as the one for pharaoh ants.
Are the pesticides you use harmful for my family and pets?
Reputable pest-control companies follow the strictest industry standards for the treatment of pest insects in your home, whether the goal is to get rid of ants or bed bugs. Elite Extermination is certified by the Ministry of Sustainable Development, Environment, and Action against Climate Change, and for the safety of all people and pets living in your home, we only use approved pesticides.
Why do I need to make a post-dated payment before you carry out seasonal spray treatment?
Your payment will not be cashed before the date recorded on your annual renewal notice. This commitment allows us to plan our treatment schedule in advance and to confirm your place early in the season. It also lets us prolong your guarantee as of the date of payment.
Why do you recommended spraying outside my house every year?
It’s wise to carry out a treatment every year to reduce the active insect population bordering your property. An ant colony and its satellite nests can spread across property lines and move quickly and quietly into your yard and home. Regular preventive treatments by Elite Extermination allow you to maintain the value of your property over time.
After a pest control treatment, is it normal to still see live specimens?
Yes, it is possible that some insects can get in your house and that you still observe signs of their presence. However, they will die after coming into contact with the pest-control products we apply.
Are your vehicles discreet?
Out of respect for your privacy, our certified exterminator technicians use unmarked vehicles to visit your home or business. Our company’s mission is based on protection and prevention; that’s why all our vehicles are organized and equipped so every technician can respond to a call rapidly and effectively.